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Return to Royalton Cayo Santa Maria
We enjoyed our all inclusive holiday in the tropical country, #Cuba. It was a great get away filled with many friendly faces and our hotel staff were excellent. From #Spas to picturesque beaches, we had a splendid time. Perfect for any one to look for some #relaxation time. With the possibility of exploring the #culture on organised excursion days.
Let me start with saying that I have been to Cuba 4 other times and other countries. Everything overall was nice at this resort. Room was good (only missing one robe). Nice bath and shower but we did not get shampoo as we were told.
Everything overall was nice at this resort
The pools are beautiful and the beach is the best. The drinks were good enough but the pina coladas were very watery and not thick with ice chips. The service around the pool was good. We were offered drinks and snacks. The pool entertainment guy Mario was the best! He was kind and always checked to see how we were doing.
The pool entertainment guy Mario was the best
Our butlers were Eddie and Yoldy. Yoldy stood apart from everyone!! He was so kind and well mannered. You could see he took so much pride in his job and making us happy. He was great!
The food at the Royalton was limited at the 24 hour sunset. Their was not a big choice at all.. I had a cheeseburger and fries daily but no Ketchup or anything to put on fries or burgers. I've been to 4 stars in Cuba with much better choices of food. The dinners were all pre-booked on arrival and we could change times if we wanted, but we did not. At dinner you only had a choice of 3 or 4 dishes for your main course, this was hit or miss. I did like a few I tried but not all.
Hotel Royalton Cayo Santa Maria - Cuba
One evening we asked to be seated with friends we had met, as our times for dinner were the same. The girl who was working at Senses was rude and said it wasn't possible because they were fully booked. She also said we could not put the tables together.
During the meal they had 56 empty tables that were not filled, yet she said they were full...LOL..
We ordered room service once it took a while and the order was wrong. We did not care to complain because we're hungry. Overall this is a good resort for the price I would not pay more than what I did.
Also this is a very relaxing resort more for people who don't like doing much. Music at the pool was only from 4-6pm. So it was kind of boring. Even couples we met who were 45 plus wanted more music or activities. They have a disco in the little town outside the Royalton. The cost was 10 pes each and not worth it at all.
this is a very relaxing resort
The music was all Tecno and no cuban music :( We did the spa circuit that was included with the package. It was a nice spa but no one took you around to the stations so we just went in the hot tub. We did pay extra for a back rub, that was nice. Overall this resort was good, the staff are what made it better. Everyone was very nice.