Hotel Review: Pillar and Post in Niagara-on-the-Lake, Ontario, Canada

Hotel Review: Pillar and Post in Niagara-on-the-Lake, Ontario, Canada

So often Valentine's Day can turn into an overpriced dinner in a crowded restaurant. But rather, I'm looking for some #relaxation and alone time with the one I love. When we checked into the Pillar and Post in #Ontario, I found that and so much more. Plus, what says #luxury more than lounging outside in a hot spring while snowflakes dance around your hair?!


For Valentine’s Day this year, we wanted to stay at a romantic inn. As Justin is going on holidays to Dominican Republic for a week without me (Disclaimer: Don’t feel bad for me. I’m going to the Caribbean for a week next month, so I’ll be escaping this harsh Canadian winter soon enough!), we thought that it would be wonderful to spend this celebratory day of love together, just the two of us, before he departs for fun in the sun. We embarked on a little getaway to the quaint and cozy town of Niagara-on-the-Lake for an overnight visit to a well-known hotel in the region, the Pillar and Post. It’s more of a resort than a hotel or inn; there is a luxurious spa, complete with pools and hot springs!

Chilly weather
Chilly weather...we need to escape those icicles! 

Yes, look at those huge icicles! Don’t stand beneath one! It was incredibly cold when we stayed at the Pillar and Post. We even encountered some snow in the evening. 

from  $157

Hotel Pillar And Post

 48 John Street Po Box 1011, Ottawa, ON, Canada
You may also like

Maid of the Mist

Educational & Professional Full Day Wine Tour

The falling snow created a very magical atmosphere, perfect for enjoying from inside your warm hotel room. You could freeze outdoors in mere moments, so it was important that we bundled up in our warmest winter clothing while enjoying a stroll around the exterior of the hotel.

The outside
The outside
The hotel sign
The hotel sign added an extra layer of charm

Checking In

Despite the hotel being fully booked for the holiday, check-in was a breeze. The hotel staff were very polite and friendly, and they were quick to provide our room keys and the wifi password. The Internet is free to use throughout the hotel, though a $15 resort fee is charged to the room. The resort fee covers the Internet and full use of the spa area, which includes the indoor pool (and outdoor pool in the summer), hot tub, spa lounge, hot springs, and fitness center. It is $15 per room (not per person), so it wasn’t terribly pricy for the two of us considering that we did use some of the amenities here. 

The lobby itself is warm and inviting. There are several sitting areas, many elaborate paintings and decorations, and numerous flowers and plants scattered about. There is even a piano at the far side of the lobby, and I’m sure you could pull up a chair and entertain the hotel guests if you wished!

Warm lobby
The warm lobby makes the perfect place to hang out
Nice piano
Maybe someone will jump on the keys and entertain us
Cool decorations
Cool and cozy decor
Really welcoming
The best place to warm up is by the lobby fireplace

The Room

We stayed in room #128 on the first floor of the hotel. It was at the very end of a series of hallways. The hotel has an interesting layout where you walk down one hallway, walk through one door and reach a staircase, walk through another door, and then there’s another hallway with more rooms. We did this a couple of times and finally reached our room. Though it was a little bit of walking from the lobby, it was really convenient once we figured out that our car was actually parked right near our room (and there was a door leading outside to our car!). The hallways were adorned with pictures depicting various fruits and flowers, which suited the overall rustic decor.

Long hallway
Long hallway
Beautiful paintings
Beautiful paintings that went well with the overall decor

We stayed in a Deluxe Guest Room with Two Double Beds and a Fireplace. We would have preferred to have had one king-sized bed, but we booked this at the last minute. Thankfully, there were still two rooms available when we booked the room. My recommendation: make sure you book this hotel well in advance to get the room you’d like, especially on a popular holiday like Valentine’s Day (that fell on a Saturday this year!). 

Make sure you book this hotel well in advance to get the room you’d like

We weren’t at all disappointed with our room upon our arrival. It was very clean and nicely decorated. We were very happy that the room had a gas fireplace as it was extremely chilly outside, and even the room was a little on the cold side until we turned on the fireplace. There was a large desk and a flat screen TV in the room. Another nice perk was the Keurig coffee maker – a definite bonus. Sometimes hotel rooms come with very mediocre in-room coffee makers, but the Keurig always seems to make great coffee in a pinch.

Great beds- very comfy
Great beds- very comfy with plenty of room to stretch out
It also has a chair in the corner
It also has a chair in the corner
Flat screen and working area
Flat screen tv and an area to get some work done
The Keurig - always a great touch
The Keurig - always a great touch

The bathroom was fairly compact, but clean. There was a standard bathtub and a shower head that detached from the wall. There were some complimentary toiletries that you would expect, like shampoo and conditioner. There was an additional mirror that was attached to the wall, which made it very convenient for fixing my make-up. I believe that you can also book premium rooms and suites with jetted tubs that likely have fancier bathrooms.

The bathroom
The bathroom
Small but cute tub
Small but cute tub for a relaxing bath
The mirrors
The mirrors

The Spa

We weren’t able to take any pictures in the spa area as it wasn’t allowed – definitely understandable. In our room, we found two plush bathrobes to wear down to the spa, which was just past the front lobby. We walked past the saltwater indoor pool, filled with children…yes, we kept right on walking. A little later on in the evening, the pool was fairly unoccupied and might be better suited for couples. The spa, pool, and fitness areas stay open until 10:30pm. Further along, we walked past the spa reception area where many spa treatments could be booked, like massages, manicures, and so on. There was a spa lounge: a room with couches, a fireplace, a coffee dispenser, and a water dispenser that had lemon wedges in it. It was a very relaxing place where you could unwind before or after your spa treatments.

Spa time!
Spa time!

The Hot Springs were at the very end of the hallway, which to our initial surprise, was beyond a plastic curtain that led outdoors! We had no idea that the Hot Springs area was outside, but it completely makes sense. I think it was unfathomable to us at first because it was so freezing out there. However, we braved the cold, entered the hot waters, and ventured beyond the curtain. 

It was unfathomable to us at first because it was so freezing out there

To our surprise, it was very hot, and we never once felt cold out there! The Hot Springs was a very large hot tub with jets, surrounded by rocks and trees. Some snowflakes lightly drifted down, and some of it left partially frozen water droplets in our hair. For the most part, we were protected from all of the nasty outdoor weather. It really was a peaceful oasis amongst the snow.

The sign that leads to the outdoor spa
The sign that leads to the outdoor spa

The Location

The Pillar and Post is nestled in a residential neighbourhood in the village of Niagara-on-the-Lake. In the winter, you’ll need to drive to the main village with all of the shops and restaurants. In the summer, you would be able to walk there if you don’t mind walking several blocks. You might just not want to leave the hotel in the winter – you can dine at the restaurant here, have a drink at the wine bar, and enjoy the hotel’s amenities like the spa and the fitness centre.

Or you might just want to stay in your room at night and enjoy a bottle of champagne by the fireplace!

Champagne by the fireplace
Champagne by the fireplace - so luxurious!

Be sure to check out this video review of the Pillar and Post for a full tour!

Loved this story?

Subscribe to our newsletter

to receive new story and activity ideas in your inbox.

Keep inspired By other stories